Monday, August 15, 2011

Fixing the Samsung LCD TV power-cycle problem.

If you bought a Samsung LCD TV in the 2007-2009 era, you may be experiencing a very frustrating problem with your TV.  Power cycling.  If you have a TV that is experiencing this problem, when you try to turn on your TV, you will hear your TV click on and off (and make the power-on notification chime if enabled) in repetition. Depending on the stage of your problem, your TV may or may not eventually turn on and stay on of you wait long enough (ours was taking several minutes before it would stay on), otherwise it will just stay in this cycle of powering on and powering off.  Very frustrating!

Now before I get started let me be clear, I like Samsung products.  They have some duds (Bell's version of the Samsung Galaxy S phone is horrid) which makes me wonder what they are doing at times, but for the most part their products, especially their TVs, are top notch.  As long as you do your research, despite a few screens that have this problem, I would still recommend Samsung TVs.

What causes this problem?  Simple.  Samsung wanted to save money on components, and cheaped out on some of the internal parts.  In this case, instead of putting in properly spec'd capacitors, they put in under-powered (less expensive) capacitors.  Eventually, these capacitors will blow, which usually happens right after the warranty expires.



If you were to get a repair man in to fix the problem, it would likely cost a couple hundred dollars.  Replace the TV?  At least $1000.

The good news however, is that with a little electronics know-how, and a little change from your pocket, this problem can be easily fixed.  The purpose of this article is to explain to anyone who may be unlucky enough to be experiencing this problem, how they can fix the problem themselves.  Please keep in mind that I did this fix on a Samsung 46" LCD, model number LNT4661FX.  Depending on the model, the components required may be slightly different.  In other words, I will not be liable if something goes wrong. :-)



Parts needed -

Before beginning, you will need to buy three new capacitors to replace the cheap ones in the TV.  All three of them are 1000uF at 10V.  You will want to replace these with three new ones with the rating 1000uF at 16V.  Any good electronics store will have these, I simply picked mine up at MRO Electronic Supply for 85 cents a piece.  Total cost including tax: $2.68.


Also, make sure you have a good soldering iron (at least 30-45 Watt), solder wick to clean off the old solder, and plenty of fresh solder to put the new components back on.  If not, pick these up at your local electronics shop as well.  $20 should get you everything you need.

Now, we're ready to proceed.



Doing the Repair -

First, find a clean, flat, staticless surface to lay your TV on, and lay it screen down.  Make sure there is nothing that might scratch or damage the screen.  Then proceed to remove all the the screws to remove the back panel of the TV.  On my model, there were 18 screws.  Then very gently remove the back of the TV to expose the electronics.  This is how it looks:

Back panel removed.

I'm always shocked when I see this much empty space.  I always expect to see a cluster of endless electronics jammed into the case, but I guess this comes from working with small electronics that are always getting smaller and smaller, yet we still want big screen TVs.

Notice the metal shield just to the right of center on this picture.  The electronics we want to get to are under this shield, so we need to remove it.  There are 7 screws holding this shield in place, remove them and the shield will pull off.

Board shield removed.


The next step is to carefully unplug all the ribbon connectors that are running onto the board.  There are 6 connectors, each will simply pull out.  Do this carefully to avoid damaging the connections.  You can see the ribbons running into the board in the images below.

Board with ribbons still connected.

TV compartment with board removed and loose ribbons.



Then the main board will need to be removed.  There are 6 screws around the sides of the board.  Remove them all, and the board will simply lift out.

Again, place the board on a clean flat table that you can use as a good work bench.  You will see the cluster of capacitors on one of the corners (bottom right in the image above).  You will probably see the offending capacitor(s) right away.  In the image below, you will see the blown capacitor that was causing the problem in my TV (it's the one that is oozing out electrolyte).  The capacitor next to it looks like it is about to pop as well.

Blown capacitor with oozing electrolyte.


Using your soldering iron and solder wick, remove the offending capacitors.  While you're in there, you might as well replace all three of the same specs, which is why I suggested buying three capacitors earlier in this article.  Make sure you know which solder connections on the back of the board are the ones that correspond to the capacitors you want to remove.

Back of board showing solder connections.


The following image shows which capacitors I removed.  Each of the circles on the board represent where a capacitor was.

Old 1000uF 10V capacitors removed.


Now it's time to put the new capacitors on.  Simply slide the new capacitors in, noting that the thick black line on the edge of the circle signifies the negative side of the capacitor.  Make sure that the new capacitors are not put on backwards.  Solder the components onto the board, and clip off the excess wire from the back of the board.  The image below shows the new capacitors mounted on the board after soldering.

New 1000uF 16V capacitors soldered on.


Now it's time to reassemble your TV!

-Slide the board back into place on the TV and replace all the screws.
-Reconnect all ribbons to the board.
-Slide the shield back into place and replace all screws.
-Replace the back cover of the TV.

Plug in the TV and test it out.  Make sure everything works.  And we're done!


It's as simple as that.  Very frustrating problem (one that really should have never happened) that can be fixed with no more than the cost of a morning cup of coffee and a little confidence with a soldering iron.

Good luck!

55 comments:

  1. I'm very excited to try this. My tv just started doing this today - I have the same model as you (LNT4661FX).

    I'll post back if I'm successful

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  2. good as new! thanks for posting this!

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  3. Just followed these instructions to repair my Samsung LN52A650A1F, I used RadioShack 1000uF 35v as replacements (bought 4). I have never soldered before. The cost for everything was $21.19 and I was done within 1.5 hrs. Thanks for saving me a bundle!
    kazdagi@aol.com

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  4. Great tutorial. Was going to try this out but then found out that Samsung is very aware of the capacitor issue and will send someone to your house to fix it for free: http://www.samsung.com/us/capacitorsettlement/

    I called and they sent someone the next day. The tech arrived, fixed the problem and was gone in about 20 minutes.

    ReplyDelete
    Replies
    1. Samsung fixed it for me once a year ago, however the problem started again. I wonder if they will do it again?

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    2. They will within 90 days from the first repair or if your TV is still in warranty. Otherwise you are on your own.

      Delete
  5. Mark,

    Thanks for the post. Fixed a friend's TV this weekend using this information.

    Jim

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  6. Hi, I had a couple issues, and not sure how to proceed. None of the capacitors look blown. Also none looked as large as your example. You said to buy 100 uF 16 volt, however all I could find we're 1000 uF 35 wvdc maximum. They look much larger diameter and a bit taller. Any advice? Thanks for posting this. I did clean a lot dust away from

    ReplyDelete
    Replies
    1. He said 1000uF 16v, not 100uF. Also, what you want are capacitors with the same uF rating as the damaged capacitors but with as high a voltage as possible so long as they will physically fit where the old capacitors were.

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  7. Update: all I did was clean away dust and disconnect and reconnect ribbons, wires and so far it works!!

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  8. I have been having this same power issue with my Samsung LCD TV and thought I had it all sorted when I found this solution. Unfortunately after opening the back and not seeing the oozing capacitors, or the fact they were the wrong voltage. I have know idea what the issue may be. The TV turns on if it has been off for a couple of hours but after a while it would shut off again. Any help someone.

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  9. I would check out the link above for the class action settlement. They said that during the FSE visit they may also replace the entire power board too if that is at fault. It may not just be the capacitors.

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  10. Awesome information. If you are not too mechanically inclined, try calling 1800 SAMSUNG too. They provided me with a one time only free in home repair on the capacitors and piwer supply

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  11. sir i have Samsung 22d450 lcd with same power on prob...........what capacitors i shluld buy and how many........tow three or all
    pls reply

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  12. sir i have Samsung 22d450 lcd with same power on prob...........what capacitors i shluld buy and how many........tow three or all
    pls reply

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  13. Thanks for posting the Blogspot! I just called Samsung and they are sending out a tech to replace the capacitors and/or power supply. See here: http://www.samsung.com/us/capacitorsettlement/
    It's easy to set up. If your model qualifies, simply make an appointment. No proof of purchase necessary. I was going to attempt to replace the caps my self, but my solder skills are quite less than stellar.

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  14. my tv started experiencing this problem this year. It would make a clicking sound and not turning on. the lights and sound would cycle until the tv turned on. then one day it took forever to turn on. i came upon this web page (and others) but did not scroll to the bottom to see the samsung link. i wish i did. my tv, LN40A, did qualify.
    i had a difficult time removing the 4 capacitors.
    it was easy to open the back of the tv and removing the board and putting everything back together.
    two 1000uf 25v 105c and two 1000uf 10v 105c were bulging and oozing black goo.
    i replaced the 10v caps with 25v. due to a lack of space the 35v caps would not fit so i replaced those with 25v again. those 4 caps cost me $20.
    i bought 30w soldering iron (@radio shack) but it did not melt the solder. wicks did not work. bought a 45w desoldering iron that did not work either. i spent 2 days trying to melt the solder. i feared i ruined the board with all the heat i way applying. on the third day i used both soldering irons on the joints at the same time. it worked. however, with the desoldering iron (i have no real experience with soldering) i was spreading solder all over the board.
    soldering the capacitors was easier but took me over an hour because my irons were over heated from the past few days and were not heating properly.
    i did not have much confidence that i fixed my tv with all the abuse: heat and solder goo went all over the board and tearing up the board and my lousy soldering.
    the tv turned on with no maladies!!!! the only thing i would do different is to buy a really good soldering iron. removing melted solder is a lot trickier then it looks.

    ReplyDelete
  15. Hi: I started having power cycling on-off issues. I talked to a friend of mine (an Instrument Tech) about replacing the caps. He advised me to rather change the power supply board to be prevent damage to the circuit board. I did so and when powered it up, I continue to experience the same problem. Can you please advise as to what else could be wrong and how I can fix it. Thanks.

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  16. Wow -- great service from Samsung, thanks to a class action lawsuit. I have the same problem on a LCD TV purchased in 2008. I just called the Samsung Class Action Settlement phone number (1-888-899-7602); spent 5 minutes on the phone, provided my Model Code, Serial Number and Version (all found on a tag on the right side of the TV); no receipts, proof-of-purchase,etc.. They have now scheduled an IN HOME repair, no cost to me.

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  17. Thank you. My Samsung 42" did the same thing, I hope I can fix it myself!

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  18. I just had this problem on my LE40M86BD. Ordered a capasitor replacement and changed them yesterday, it seemed to work (the tv worked all yesterday evening), but today it started to turn it self off and on again after a couple of hours. The capasitors did not seem to be blown on my tv, but i changed them anyway. Does anyone had the same problem as me? I did recieve a eeprom chip, but did not change this. I also went into service menu and reset the tv.

    ReplyDelete
    Replies
    1. I'm having the same issue as you with the same tv. Had the samsung engineer out today who checked the tv and found it wasn't an issue with the capacitors. My tv will switch off the on again at random intervals. Sometimes as frequent as every minute, yet I can sometimes get up to a hour without any problems.

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    2. Yes my LE40M86B does the same. Capacitors are changed, no result, what can there be defect?

      Delete
  19. Thanks for showing these visual guide, very helpful.

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  20. Called Samsung today. Explained the power problem to the services rep. No problem, gave her the model number serial number and version of my ln46 lcd tv. By the way it was not on there list that's published. So if you not sure speak to the Samsung rep. Call the number 1-888-899-7602. Rep vary helpful. Scheduled the repair with local service provider. Only down side is a week delay do to back log of repair calls. But it's free so I can wait.

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  21. I have a Samsung 46" lcd with bad caps. Ordered new Panasonic caps from the model numbers adviced from Badcaps.net
    The 25V caps are 12.5 mm dia. The 16V are 10 mm. All the originals are 10 mm. Can the 12.5 mm caps be used if I leave enough of the tails slacked for the caps to sit side by side without touching?

    ReplyDelete
  22. Another grateful user. Our son just replaced the capacitors in our 55" Samsung LCD and the TV is good as new. Thank you very much for posting this.

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  23. I talked to Samsung today about my 2008 LNT-4071 40in LCD. They said they'd cover the cost of the parts only, since I missed the repair window from the Class Action lawsuit. I'm not happy about this. I registered my TV when I bought it in 2008, yet they did nothing to communicate to me regarding this problem. They are not proving to be a world class organization so far.

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  24. Just replaced the capacitors in my 52 inch (2008 model). This one has only two 1000mf 10v. $1.89 each at Fry's. The bad ones had no visible signs of failure. But, must have been on the edge of failure. It would get a few horizontal streaks of lines. Then the whole screen would get pale green snow and start the power cycle.
    Stable now, so far so good. Awesome post. Thank you for sharing.

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  25. Just to let everyone with this issue know that I found another culprit for my power cycling problem. I opened my TV and the capacitors all looked in perfect state, however, since my TV was already deffective, I started to experiment and I ended up disconnecting the ON/OFF jog switch from the main board. Before doing this, my TV wasn't able to remain ON more than 20-30 min and after that it just wasn't usable at all, turning ON & OFF every 5-10 seconds. After what I did, the TV hasn't turned OFF once. I think that my Jog Switch / IR Board was defective and sending an incorrect signal. The only downside is that the TV can't be controlled by any means nor can be turned ON/OFF with anything, but unplugging or plugging. This is not a problem for me since I turn it ON/OFF with my PS3 HDMI signal and sound comes from a Home Theater device and I don't use it for any other purpose. But for other people that have change capacitors and/or power boards with no succes, this could be helpful information. The IR board sells for $10.00 on internet electronic stores. My TV is a UN60F6350AFXZA model.

    ReplyDelete
    Replies
    1. What wires did you disconnect? I have same model and same issue

      Delete
  26. My Samsung LN52A750R1FXZA just started with these symptoms this past weekend. I had the TV for 9 years and zero problems until now. Did research and here I am.... To bad that the judgment wasn't for a longer period of time and that Samsung didn't make their customer's aware of these issues. Nonetheless, with the instructions above this should be pretty exciting to attempt, worst case scenario, I'll just have to buy a replacement board which in either which case will be cheaper then disposing of a perfectly well LCD TV. I'll update my results after I repair this weekend

    ReplyDelete
    Replies
    1. Did you replace the capacitors? What size did you need?

      Delete
  27. My Samsung LA46A650 TV was having this issue and after looking up a couple articles I eventually decided to give this a shot. When inspecting the PCB board there are 4 capacitors in a line (2x 25v 1000uF and 2x 16v 1000uF) and 2 of them were damaged/bulging at the top (The 25v capacitors). I replaced all 4 with brand new 25v 1000uF capacitors because it was only $4.60 for the parts.

    ReplyDelete
    Replies
    1. 4 capacitors in a line at the location you (this article) specified.

      Delete
    2. Oh, and the process worked. It was very easy to do! If your TV has this issue and it's out of warranty, take the risk! Because you literally aren't taking a risk if it doesn't work in the first place so it doesn't matter if you screw up!

      Delete
  28. Ive just finished replacing the compositors. Three of them. Powered back up and it cycling all over again. I then unplugged all the boards attached to it and repowered it and it didnt cycle till I plugged in the board where alll the components such as the tv dvd etc were hooked up. It seem that this could be where my problem lies. Any ideas?

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  31. Great tutorial! Followed these instructions to repair my Samsung LNT4661FX. Everything went according to the tutorial except for the specific capacitors that were faulty. For me, it was three 1000uF 25v capacitors that were bad. I replaced them with three Rubycon capacitors of the same specs (from Digi-Key). I would have rather used 35v capacitors, but I didn’t have them on hand. Hopefully, better quality capacitors of the same specs will suffice. The TV is now turning on like normal and no longer power cycling. Thanks!

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  35. I am a poor white boy, and even with my white privilege I am unable to purchase a new flat screen. Your instructions worked for my LN46A750R1FXZA circa 2010. You are a great man.

    ReplyDelete
  36. Thanks, it works by my tv LE40M86 also. I have replaced all these four capacitors by other ones.
    Then the TV works good. But after testing these defect capacitors on a tester, they looks good. Strange!
    But the TV works nice with the new capacitors, and that's the most important.

    ReplyDelete
    Replies
    1. After a few days the error came back. Who has a better solution?

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  41. Hey Mark, Eight years later and you're still saving the day! Same model, same year, and same problem. Replaced 3 capacitors and it's good as new!

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  43. Mark, now almost 11 years on from your original post, I’ve used your guide to fix my Samsung LN46A750. In this case two of the capacitors were bad, both 1000uF, 16V. These were replaced with 1000uF, 25V and the TV subsequently powered ON and operated normally. Many thanks!

    ReplyDelete